Companies use a private branch exchange, or PBX, to share their limited external telephone lines among all of their internal phones and to carry out telephony functions such as call forwarding and call holding. Traditional PBXes are hardware-based and require proprietary phones to be hardwired to the PBX via a separate dedicated telephone network.

With Voice over Internet Protocol (VoIP) technology, modern PBXes and VoIP phones can now send all of their communication as computer packets over the same physical network as our computers.

This convergence of data and voice traffic over the computer network has changed the landscape of telecommunications globally and allows for numerous advantages to businesses such as significant cost savings, enhanced mobility for users (such as ability to receive calls and voicemail to your office extension via your cell-phone anywhere in the world once you have internet access) and other advanced features and security capabilities not available in a traditional pbx.

Choosing a phone system that offers a best fit for your business is easy with our solutions. What's more, all features are included for one low price with no per-user licensing costs and free technical support for the first year as you come to terms with the power and flexibility of your state-of-the-art communication system!

BENEFITS OF AN IP-PBX include:

Significant Cost savings – There are various avenues for reducing costs with VoIP:

• For businesses with multiple branches or store locations, VoIP phones at each branch can be interconnected to the VoIP PBX at the head-office allowing for FREE inter-branch calls while maintaining the use of the local trunks at each branch for external calls if desired. This will allow you to recoup your investment within the first year in most cases!

• The addition of a VoIP GSM-Gateway to your network will allow you to make office calls to cell phones via the TSTT/Digicel/FLOW GSM network (cell-to-cell) rather than your normal trunk lines thus providing significant cost reductions if your company makes many cellphone calls. These GSM trunks can also serve as an automatic back-up for making or receiving calls in the event that your primary trunks become unavailable for any reason thus providing fault tolerance to your communication network.  

• With a VoIP-PBX deployed you can now replace your traditional analog or digital (T1) trunks from your provider with a SIP trunk if you wish. This will eliminate the expensive monthly recurring line rental charges and significantly reduce the costs for international calls among other benefits. SIP trunks are currently offered in Trinidad by a number of different providers.

Enhanced mobility – With a traditional PBX, the user’s extension is tied to their physical location due to the hard-wiring however with VoIP the user’s extension moves with his phone, thus allowing for hot-desking.